1. Company Information

Legal Name: Luxera Gift LLC

Identification Number: 435897790

Registered Address: Georgia, Mestia town, Guladi Japaridze Street N 12, Apartment 1

Email: support@luxeragift.com

Throughout this document, “Luxera Gift”, “we”, “our”, or “Website” refers to Luxera Gift LLC.

2. Purpose of This Policy

This Privacy Policy explains:

• What personal data we collect
• Why and how we process it
• How long we store it
• Your rights regarding your personal data

By using luxeragift.com, you agree to this Privacy Policy.

3. Legal Basis

Luxera Gift processes personal data in accordance with:

4. Personal Data We Collect

• First and last name
• Email address
• Phone number
• Delivery address
• Account login information
• Order and purchase details
• Communication with support
• Technical data (IP address, device type, browser, cookies)

We do not store or access payment card details. Payments are processed via secure third-party payment providers.

5. Purpose of Data Processing

• Provide and deliver products and services
• Manage user accounts and orders
• Communicate with users
• Process payments and refunds
• Improve website functionality and user experience
• Comply with legal obligations
• Prevent fraud and misuse
• Send marketing communications (only with consent)

6. Cookies & Analytics

Luxera Gift uses cookies and log files to:

• Analyze website traffic
• Improve usability and performance
• Personalize user experience

Users can manage cookie settings through their browser.

7. Sharing of Personal Data

Personal data may be shared only when necessary with:

• Courier services for delivery (name, address, phone number, order details)
• Payment providers for transaction processing
• State authorities if required by law

We do not sell personal data to third parties.

8. Marketing Communications

• Users receive marketing messages only with explicit consent
• Consent can be withdrawn at any time through account settings or by contacting support
• Withdrawal of consent does not affect service-related notifications

9. Data Retention

• As long as the user has an active account
• As required to fulfill legal and contractual obligations

Users may request deletion of their data unless retention is required by law.

10. User Rights

• Access their personal data
• Request correction or update
• Request deletion or restriction of processing
• Withdraw consent at any time
• Request data portability
• File a complaint with the Personal Data Protection Service of Georgia or the court

Requests can be submitted via support@luxeragift.com. We respond within legally required timeframes.

11. Data Security

Luxera Gift applies appropriate technical and organizational measures to protect personal data.

However, absolute security cannot be guaranteed against unlawful third-party access.

Users are responsible for keeping their login credentials confidential.

12. Minors

Luxera Gift services are intended for users 18 years and older.

If we discover data from a minor without legal consent, such data will be deleted.

13. Third-Party Links

Our Website may contain links to third-party websites.

Luxera Gift is not responsible for their privacy practices or content.

14. Changes to This Policy

Luxera Gift LLC may update this Privacy Policy at any time.

Updates take effect upon publication on luxeragift.com. Continued use of the Website constitutes acceptance of the updated policy.

15. Contact

For privacy-related questions or requests, contact us at:

📧 support@luxeragift.com